Retail Tech Sales Associate – Uncapped Commission & Benefits

Comcast; Charleston (SC); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Day-One benefits

401K with 6% matching

Tuition reimbursement up to $8,000

Paid Parental leave

Job summary

Comcast is seeking a motivated retail associate in Charleston to deliver outstanding customer service while explaining product features and assisting customers in choosing the right options.

You will help customers with account questions, process payments, and promote Comcast/Xfinity services, all while maintaining a friendly, high-energy store environment focused on results and customer satisfaction.

Qualifications

• High School Diploma or equivalent.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer Focus

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self Motivation

Resilience

Critical Thinking

Problem Solving

Communication

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast is seeking a motivated retail associate in Charleston to deliver outstanding customer service while explaining product features and assisting customers in choosing the right options.

You will help customers with account questions, process payments, and promote Comcast/Xfinity services, all while maintaining a friendly, high-energy store environment focused on results and customer satisfaction.