Retail Tech Sales Consultant - Uncapped Commissions

Comcast Resume; Lakewood (CO); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Day-One benefits

Medical/Dental/Vision coverage

Tuition reimbursement up to $8,000

Paid Time Off

401K Savings Plan – with 6% matching

Job summary

Comcast Xfinity in Colorado is seeking a Retail Sales Associate to engage customers, demonstrate features, and deliver outstanding service in-store. You’ll meet or exceed sales targets, assist with billing questions, upgrade services, and act as a brand ambassador for Comcast/Xfinity.

Ideal candidates enjoy technology, stay current on products, and thrive in a fast-paced, team-oriented environment. The role requires flexible hours, strong attendance, and a passion for customer care.

Qualifications

• Engage customers with enthusiasm and explain product features clearly.
• Provide outstanding service in all customer interactions.
• Aim to meet or exceed sales targets with proactive follow-up.
• Assist customers in interpreting statements and paying bills in-store.
• Answer questions on services, update account data as needed.
• Act as brand ambassador for Comcast/Xfinity products.
• Show expert-level understanding of technology and Comcast offerings.
• Maintain up-to-date product knowledge including competitive info.
• Contribute to a fun, competitive in-store environment.
• Adhere to retail policies for a consistent store experience.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to ourcustomers’everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer engagement

Communication

Sales targeting

Problem solving

Product knowledge

Teamwork

Adaptability

Time management

Persuasion

Technical aptitude

Education

High School Diploma / GED

Job description

Comcast Xfinity in Colorado is seeking a Retail Sales Associate to engage customers, demonstrate features, and deliver outstanding service in-store. You’ll meet or exceed sales targets, assist with billing questions, upgrade services, and act as a brand ambassador for Comcast/Xfinity.

Ideal candidates enjoy technology, stay current on products, and thrive in a fast-paced, team-oriented environment. The role requires flexible hours, strong attendance, and a passion for customer care.