Retail Tech Repair & Sales Specialist (Uncapped Bonuses)

United Smart Tech; Rockford (MI); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Uncapped commission

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Training & career development

Teamwork-based culture

Job summary

uBreakiFix by Asurion in Michigan is hiring a Retail Technician to troubleshoot and repair devices, help customers, and earn uncapped commissions on top of hourly pay. The role involves teamwork, ongoing training, and a flexible schedule including weekends.

The position emphasizes hands-on repair of phones and tablets, simple tech explanations for customers, and inventory management within a fast-paced retail environment.

Qualifications

• 6–12+ months of retail, repair, or customer service experience (preferred).
• Some knowledge of smartphones/OS/hardware.
• Bonus points for soldering or tech repair skills.

Responsibilities

• Troubleshoot + repair phones, tablets, and more.
• Talk tech in simple, helpful ways with customers.
• Hit performance goals and earn uncapped commission.
• Manage store inventory.
• Package and ship devices for same-day service.
• Promote Connected Home tech protection plans.
• Work flexible retail hours (incl. weekends).

Skills

Troubleshooting

Phone repair

Customer service

Inventory management

Job description

uBreakiFix by Asurion in Michigan is hiring a Retail Technician to troubleshoot and repair devices, help customers, and earn uncapped commissions on top of hourly pay. The role involves teamwork, ongoing training, and a flexible schedule including weekends.

The position emphasizes hands-on repair of phones and tablets, simple tech explanations for customers, and inventory management within a fast-paced retail environment.