Retail Tech Repair & Sales Specialist — Flexible Hours

Asurion; Olathe (KS); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Ongoing training

Unlimited monthly bonus potential

Competitive hourly pay

Career growth opportunities

Job summary

Asurion in Olathe, KS is seeking a Retail Sales Technician to troubleshoot and repair customer devices, while delivering exceptional, personalized service. You’ll act as the face of Asurion, solving problems and selling solutions in a fast-paced store setting.

The role supports a flexible schedule, including weekends, with hands-on training and opportunities to grow within the company. You will contribute to a positive customer experience and meet sales goals daily.

Qualifications

• 1+ years of customer service/retail sales experience.
• 6+ months of experience with product service support or technology repair (preferred).
• Basic knowledge of mobile devices and operating systems.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Demonstrated ability to multitask efficiently in a fast-paced environment.
• A passing background check (criminal and drug test).

Responsibilities

• Provide technical expertise, troubleshoot, and repair customer electronic devices.
• Be the face of Asurion and deliver award-winning, personalized customer experiences.
• Enhance customer experience with our ‘serve, solve, and sell’ method, helping bring the Asurion Connected Home product to all customers.
• Upsell Asurion product and achieve sales goals.
• Contribute & support in market, based on needs of the business and store locations.
• Efficiently multitask in a dynamic retail environment.
• Self-manage and set priorities.
• Listening to customer needs, providing accurate information, and upholding Asurion values.

Skills

Customer service

Retail sales

Mobile devices knowledge

Multitasking

Flexible schedule

Background check

Tools

Device repair tools

Job description

Asurion in Olathe, KS is seeking a Retail Sales Technician to troubleshoot and repair customer devices, while delivering exceptional, personalized service. You’ll act as the face of Asurion, solving problems and selling solutions in a fast-paced store setting.

The role supports a flexible schedule, including weekends, with hands-on training and opportunities to grow within the company. You will contribute to a positive customer experience and meet sales goals daily.