Retail Tech Coordinator

RWJBarnabas Health; SOUTH PLAINFIELD (NJ); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

PTO

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Short & Long Term Disability

Life & AD&D

Tuition reimbursement

FSAs

Wellness programs

Voluntary benefits

Discounts

Job summary

RWJBarnabas Health seeks a Retail Tech Coordinator to coordinate Home Infusion for patients needing IV medications, collaborating with hospitals, the pharmacy, and nursing teams to ensure smooth discharge and ongoing care.

The role involves learning pumps and access devices, discussing insurance benefits with patients, maintaining referral relationships, and supporting the clinical team with documentation and education.

Qualifications

• Education required: Associate degree or pharmacy technician experience.
• Licensure: Pharmacy Technician Registration
• Additional licensure preferred: Pharmacy Technician Certification
• Experience: none, willing to train the right candidate
• Home Infusion experience preferred

Responsibilities

• Assist with coordination of care between referral source, the pharmacy, the nurse department and patient/caregiver.
• Develop, maintain, and grow home infusion admissions through positive referral source relationships and responsive care and customer service.
• Discuss insurance benefits and co-pay information with the patient or responsible party.
• Help RWJ Infusion & Specialty Pharmacy identify appropriate candidates for home infusion.
• Increase referrals from hospital by 10% for the year.
• Maintain up-to-date referral source records per RWJBH policies.

Skills

Coordination of care

Communication

Patient education

Problem solving

Education

Associate degree

Tools

Care Tend

Job description

Retail Tech Coordinator

Req #: 0000265086

Category: Pharmacy

Status: Full-Time

Shift: Day

Department: Home Infusion

Pay Range: $25.37 - $31.46 per hour

Location: 603 MONTROSE AVE, SOUTH PLAINFIELD, NJ 07080

Job Title: Retail Tech Coordinator

Location: LSC-Montrose

Department Name: Home Infusion

Req #: 0000265086

Status: Hourly

Shift: Day

Pay Range: $25.37 - $31.46 per hour

Job Summary:

Coordinates Home Infusion for patients needing to go home on IV medication from our system hospitals,

Participates in program development, quality assurance and delivery of care,

Remains familiar with pumps, access devices, drugs and IV access,

Develops and maintains relationships with referrals services and client base,

Assists our clinical team by providing documents and information necessary for discharge,

Acts as a resource to case management,

Education Required: Associate degree Preferred or expertise as a pharmacy technician

Additional Education Preferred: Previous Home Care Experience Desired

Insurance Knowledge a plus

Licensure Required: Pharmacy Technician Registration

Additional Licensure Preferred: Pharmacy Technician Certification

Experience Required: none, willing to train the right candidate

Experience Preferred: Home Infusion experience preferred

• Assist with coordination of care between the referral source, the pharmacy, the nurse department and patient/caregiver,
• Develops, maintains, and grows home infusion admissions through positive referral source relationships and responsive care and customer service,
• Discuss insurance benefits and co-pay information with the patient or responsible party
• Helps RWJBH ISP identify appropriate candidates for home infusion
• Increase referrals from hospital by 10% for the year
• Maintains up-to-date referral source records, as well as any other required records in accordance with RWJBH Infusion and Specialty Pharmacy Services policies, procedures and or business goals,
• Represents RWJ Infusion & Specialty Pharmacy in a professional and positive manner
• Provides education to patients on what to expect about their care at home
• Provides education about the programs and services we offer to the referral source and patients
• May perform other duties as assigned or directed by management

• Supports teamwork by cooperative problem solving through participation in meetings, projects, etc,
• Demonstrates professionalism with patients and their caregivers, referral sources, co-workers and supervisor
• Listens and communicates effectively in a timely manner
• Ability to perform test claims in Care Tend for patients with prescription drug plans
• Ability to check pricing and availability of medications in Care Tend for patients
• Ability to direct and assist physicians and case managers on how to submit a prescription
• Ability to solve problems independently and if needed ask for help from my direct report

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

RWJBarnabas Health is an Equal Opportunity Employer