Retail Tech Associate - Elevate Customer Experience

T-Mobile; Salt Lake City (UT); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Employee stock purchase plan

Tuition assistance

Childcare subsidies

Job summary

A leading telecommunications company is seeking motivated individuals for customer service roles in Salt Lake City. Candidates will engage customers, provide technology solutions, and assist throughout their shopping journey. The ideal applicant should have a high school diploma, possess customer service experience, and be a strong advocate for customer satisfaction. The role offers competitive compensation with on-the-job training, advancement opportunities, and comprehensive benefits such as health insurance, paid time off, and stock options.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service or sales experience preferred.
• Must be at least 18 years old and legally authorized to work in the U.S.

Responsibilities

• Deliver personalized technology and service solutions to customers.
• Utilize digital tools for customer engagement.
• Complete training on retail processes and product knowledge.
• Support team initiatives for seamless customer experience.

Skills

Customer service

Sales

Digital tool usage

Problem-solving

Education

High School Diploma/GED

6 months customer service/sales experience

Job description

A leading telecommunications company is seeking motivated individuals for customer service roles in Salt Lake City. Candidates will engage customers, provide technology solutions, and assist throughout their shopping journey. The ideal applicant should have a high school diploma, possess customer service experience, and be a strong advocate for customer satisfaction. The role offers competitive compensation with on-the-job training, advancement opportunities, and comprehensive benefits such as health insurance, paid time off, and stock options.