Retail Tech Advocate — Commission & Benefits

Comcast Resume; Schaumburg (IL); Presencial; USD 23.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Day-One benefits

Medical, Dental, Vision coverage

Tuition reimbursement up to $8,000

Paid Time Off

401K with up to 6% match

Discount tickets to Universal Resorts

Paid Parental leave

Descripción de la vacante

Comcast is seeking a motivated Retail Sales Associate to join our Xfinity team in a store setting. You will engage customers, explain product features, and help them select services that fit their needs.

Responsibilities include meeting sales targets, handling account questions, promoting Comcast/Xfinity products, and providing expert knowledge to drive positive customer experiences. Benefits and growth opportunities are highlighted in the perks.

Formación

• High School Diploma or equivalent.
• Flexible work schedule including evenings, weekends, and holidays as necessary
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and move around the store constantly

Responsabilidades

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Conocimientos

Communication

Critical Thinking

Problem Solving

Customer Focus

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Educación

High School Diploma / GED

Descripción del empleo

Comcast is seeking a motivated Retail Sales Associate to join our Xfinity team in a store setting. You will engage customers, explain product features, and help them select services that fit their needs.

Responsibilities include meeting sales targets, handling account questions, promoting Comcast/Xfinity products, and providing expert knowledge to drive positive customer experiences. Benefits and growth opportunities are highlighted in the perks.