Retail Team Member: Customer Experience & Merchandising

The TJX Companies, Inc.; Paducah (KY); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health and wellness benefits

Career development opportunities

Employee discounts on store products

Job summary

TJ Maxx in Paducah, KY is hiring to deliver a highly satisfied customer experience across our store. You may work across multiple areas to support business needs while maintaining a clean, organized environment and adhering to policies.

You will promote credit and loyalty programs, ring purchases, and uphold merchandising standards. The role requires strong communication, the ability to adapt to changes, and a readiness to lift items as needed.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail, capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Team collaboration

Job description

TJ Maxx in Paducah, KY is hiring to deliver a highly satisfied customer experience across our store. You may work across multiple areas to support business needs while maintaining a clean, organized environment and adhering to policies.

You will promote credit and loyalty programs, ring purchases, and uphold merchandising standards. The role requires strong communication, the ability to adapt to changes, and a readiness to lift items as needed.