Retail Team Manager

Philip Morris International; Kansas City (MO); On-site; USD 90,000 - 120,000; Full time

Job summary

Swedish Match, a PMI U.S. affiliate and maker of ZYN nicotine pouches, seeks a Retail Team Manager to lead sales and execution in an assigned territory. This player-coach role combines team leadership with direct account management, driving retail growth and promotional execution.

The position requires 3–5+ years of relevant experience, strong leadership and analytical skills, and fluency in English with US work authorization. Base salary reflects this senior retail leadership role.

Qualifications

• 3–5+ years of experience in retail sales, wholesale grocery, route sales or related fields.
• Proven leadership, coaching, planning, organizational and people-management skills.
• Strong communication, presentation and analytical abilities.
• Fluent in English and legally authorized to work in the United States.

Responsibilities

• Lead, coach, and develop a team of sales representatives to achieve regional objectives.
• Manage retail and wholesale accounts while executing strategic plans.
• Drive distribution, merchandising, promotions and product freshness.
• Analyze market, sales and customer data to identify growth opportunities.
• Ensure effective routing, call coverage and execution across the territory.
• Monitor performance, communicate goals and implement corrective actions.
• Collaborate with Business Development and Key Account managers.
• Support recruiting, onboarding, performance management and development.
• Maintain accurate reporting of retail and account metrics.
• Foster integrity, accountability, collaboration and high performance.

Skills

Leadership

Coaching

Analytical abilities

Communication skills

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Salesforce

Sales analytics tools

Job description

Retail Team Manager | Swedish Match (PMI U.S.)

Help build a smoke-free future. Swedish Match, a Philip Morris International (PMI) affiliate and maker of ZYN nicotine pouches, is seeking a Retail Team Manager to lead sales and execution activities within an assigned territory. This player-coach role combines team leadership with direct account management, driving retail sales, distribution, merchandising, promotional execution, and customer growth strategies.

Key Responsibilities

• Lead, coach, and develop a team of sales representatives to achieve regional business objectives.
• Manage assigned retail and wholesale accounts while executing strategic business plans.
• Drive product distribution, merchandising excellence, promotional execution, and product freshness standards.
• Analyze market, sales, and customer data to identify growth opportunities and develop action plans.
• Ensure effective routing, call coverage, and execution across the territory.
• Monitor business performance, communicate goals, and implement corrective strategies when needed.
• Collaborate with cross-functional teams, including Business Development and Strategic/Key Account Managers.
• Support recruiting, onboarding, performance management, and development planning for team members.
• Maintain accurate reporting of retail and account metrics.
• Foster a culture of integrity, accountability, collaboration, and high performance.

Qualifications

• Bachelor’s degree preferred.
• 3-5+ years of experience in retail sales, wholesale grocery, route sales, or related fields.
• Proven leadership, coaching, planning, organizational, and team management skills.
• Strong communication, presentation, and analytical abilities.
• Experience using Microsoft Office (Excel, PowerPoint, Word, Outlook), Salesforce, syndicated data, and sales analytics tools.
• Fluent in English and legally authorized to work in the United States.

Compensation

Annual base salary: $90,000 - $120,000

PMI is an Equal Opportunity Employer committed to fostering an inclusive workplace and advancing a smoke-free future. .