Retail Team Leader - Norfolk

Goodwill Of The Great Plains; Norfolk (NE); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Personal Day

Birthday Day Off

6 Paid Holidays

Health Insurance

Dental Insurance

Vision Insurance

Job summary

Goodwill of the Great Plains in Norfolk, NE is seeking a Retail Team Leader to guide store operations and ensure an exceptional customer experience. This full-time role focuses on supervising team members, maintaining a welcoming environment, handling cash and donations, and meeting store standards.

The position emphasizes opening/closing the store, staff training, and ensuring accurate cash handling while supporting donors and customers.

Qualifications

• Two years of prior retail sales experience, with opening/closing duties preferred.
• Experience using a cash register and making change.
• Driver's license and proof of insurance required if frequently driving as part of job duties.

Responsibilities

• Open and/or close the store, ensuring hours are met and doors are secured; paperwork is completed correctly.
• Oversee store operations in manager/assistant manager absence and report issues.
• Train and evaluate staff and/or persons served when applicable.
• May be called upon to correct EBT errors.
• Count down cash drawers and secure deposits in the safe.
• Accept donated items safely per store guidelines and process items for inventory.
• Follow store procedures for cashiering, customer service, merchandise handling, and upkeep.

Skills

Retail experience

Cash handling

Driver license (if driving)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Norfolk, NE, US

We are seeking a Retail Team Leader to become an important part of our team! You will help provide exemplary experience and atmosphere to every Goodwill customer through outstanding customer service and maintaining a clean, inviting, and shoppable store.

Position Type: Full-Time

Wages: $16.97 hourly

In accordance with the Goodwill of the Great Plains mission, we are committed to providing a competitive total compensation package, including salary and benefits, that will attract, retain, and reward high performing employees who share a passion for transforming lives through the dignity of work. Goodwill of the Great Plains strives to make employee compensation performance-based, competitive to organizations with similar missions, and commensurate for the individual’s level of responsibility.

Responsibilities:

• Opening and/or closing the store, ensuring store is open during the posted hours of operations; safe, office, and outer doors are locked upon leaving the building; paperwork is done accurately, etc.
• Oversee store operations in absence of manager and assistant manager and report to them any issues that arise
• Train and evaluate store employees and/or persons served when applicable
• May be called upon to correct EBT errors
• Count down cash drawers
• Ensure all cash, deposits, and cash drawers are place in safe and that safe door is closed and locked
• Accept donated items in a safe, courteous, and efficient manner per store guidelines
• Process donated items to produce inventory for sales floor
• Follow store procedures for sales floor cashiering, customer service, merchandise handling, and upkeep

Qualifications:

• At least two years of prior retail sales experience, with opening/closing responsibilities preferred
• Demonstrated ability in use of cash register and affiliated duties (giving correct change, etc.)
• Drivers License and proof of Insurance required if frequently driving as part of job duties

While the benefits are great, Goodwill’s mission is really at the heart of all we do. When you join the Goodwill team you are not just joining the company, you are becoming part of our family. You could be eligible for a Personal Day, Birthday Day Off, and 6 Paid Holidays upon hire. With eligibility for Health Dental, and Vision Insurance after 30 days of employment. See more benefit details on the careers tab at www.goodwillgreatplains.org.

• Personal Day, Birthday Day Off, and 6 Paid Holidays upon hire.
• Health Dental, and Vision Insurance after 30 days of employment.

Goodwill of the Great Plains provides equal employment opportunities to all applicants and employees and prohibits discrimination and harassment of any type without regard to any characteristic protected by federal, state or local laws.