Retail Team Leader: Merchandising, Coaching & Operations

Whole Foods Market IP. L.P.; Washington (District of Columbia); On-site; USD 29,687 - 48,216; Full time

Benefits offered by this job

Store discount

Paid time off

Health & wellness programs

Financial wellness

Job summary

Whole Foods Market in Washington, DC is seeking a frontline team member with supervisory experience to support merchandising, sales, and operations. You will work with the Team Leader to meet targets, analyze sales and labor, and develop vendor relationships to ensure smooth store performance.

The role emphasizes leadership, excellent product knowledge, and a commitments to high standards of retail execution, customer service, and teamwork across the store.

Qualifications

• High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
• Growth mindset towards greater responsibility and ownership.
• Desire to coach and mentor others for growth.
• Excellent interpersonal, motivational, team building, and customer relationship skills.
• Capable of teaching others in a positive and constructive manner.
• Product knowledge.
• Advanced knowledge of regulatory and safety policies and procedures.
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
• Proficiency with email, Microsoft Office, and operations-related applications.

Responsibilities

• Develops and maintains creative store layout and product merchandising.
• Works with Team Leader to achieve sales, purchasing, and labor targets.
• Assists Team Leader in analysis of sales, reports and labor.
• Demonstrates advanced product knowledge and develops / maintains awareness of new products.
• Maintains good vendor relationships, develops new vendor relations, and ensures all paperwork is properly submitted for vendor processing.
• Works with Team Leader to resolve team concerns or issues.
• Functions as point person and departmental person in charge in absence of Team Leader.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals.

Skills

High energy

Growth mindset

Coach and mentor

Interpersonal skills

Teaching others

Product knowledge

Regulatory & safety policies

Financial/inventory analysis

Decision-making & leadership

Email and Office apps

Job description

Whole Foods Market in Washington, DC is seeking a frontline team member with supervisory experience to support merchandising, sales, and operations. You will work with the Team Leader to meet targets, analyze sales and labor, and develop vendor relationships to ensure smooth store performance.

The role emphasizes leadership, excellent product knowledge, and a commitments to high standards of retail execution, customer service, and teamwork across the store.