Retail Team Leader - Lead, Serve & Grow

Intercity Packers Ltd.; Largo, Northern (FL, KY); Hybrid; USD 28,000 - 39,000; Full time

Job summary

Gordon Food Service in Key Largo, FL is seeking a Retail Team Leader (Key Holder) to drive store operations, lead sales associates, and deliver outstanding customer service. You will oversee opening/closing duties, merchandise organization, and POS transactions in a fast-paced retail environment.

The role emphasizes leadership, inventory control, customer satisfaction, and hands-on training to grow the team.

Qualifications

• 1-2 years of retail experience required.
• Strong customer service and communication skills.
• Ability to lead and train a team.
• Proficiency with basic computer systems.

Responsibilities

• Open and close the store and support daily operations.
• Assist in unloading deliveries and organizing merchandise.
• Maintain merchandise rotation and product quality.
• Provide exceptional customer service and resolve issues.
• Handle cash transactions and assist with banking deposits.
• Support training and development of team members.

Skills

Retail customer service

Team leadership

Cash handling

Stocking and inventory

Education

High School Diploma or equivalent

Tools

POS system

Job description

Gordon Food Service in Key Largo, FL is seeking a Retail Team Leader (Key Holder) to drive store operations, lead sales associates, and deliver outstanding customer service. You will oversee opening/closing duties, merchandise organization, and POS transactions in a fast-paced retail environment.

The role emphasizes leadership, inventory control, customer satisfaction, and hands-on training to grow the team.