Retail Team Leader

Intercity Packers Ltd.; Largo, Northern (FL, KY); Hybrid; USD 28,000 - 39,000; Full time

Job summary

Gordon Food Service in Key Largo, FL is seeking a Retail Team Leader (Key Holder) to drive store operations, lead sales associates, and deliver outstanding customer service. You will oversee opening/closing duties, merchandise organization, and POS transactions in a fast-paced retail environment.

The role emphasizes leadership, inventory control, customer satisfaction, and hands-on training to grow the team.

Qualifications

• 1-2 years of retail experience required.
• Strong customer service and communication skills.
• Ability to lead and train a team.
• Proficiency with basic computer systems.

Responsibilities

• Open and close the store and support daily operations.
• Assist in unloading deliveries and organizing merchandise.
• Maintain merchandise rotation and product quality.
• Provide exceptional customer service and resolve issues.
• Handle cash transactions and assist with banking deposits.
• Support training and development of team members.

Skills

Retail customer service

Team leadership

Cash handling

Stocking and inventory

Education

High School Diploma or equivalent

Tools

POS system

Job description

## Retail Team LeaderApply: Key Largo, Florida: Full time: Posted Today: R-57329Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...****************************Text \"Apply\" to************************ **62387********Pay:**********$20+/hour starting wage****** (based on experience)********Location -** **99615 Overseas Hwy, Key Largo, FL 33037**************Work/Life balance************ - We offer a great retail schedule! ************Store Hours**:********** **Monday**to **Saturday 7AM - 7PM** and **Sunday 9AM - 6PM** ****Check out this video** **to learn more about our Stores!******************Some of our Benefits include:*************** ****************Healthcare Benefits available on the first day!**************** You take care of our customers, so we take care of you!* **********Immediate Retirement Savings**** -**** 401(k)** retirement plan with **company match**! No waiting period required!* ************Company Profit-Sharing************ (which means the money comes back to you) after you have been employed for 90 days!* ****************Holidays Off**************** **-** We are **CLOSED** on **Thanksgiving, Christmas, New Year's Day**, and **Easter*** ****************Advancement******************-** We have leaders that began as Sales Associates!Here's **a quick glance** of **who we are** and the impact you could have on the food service industry: **Gordon Food Service At a Glance**.As a **Retail Team Leader (Key Holder)**, you are on your way to increased responsibility and future growth into leadership! **This is a great opportunity for someone that** has a **passion** for customer service, is **detail-oriented** for stocking and inventory management, and is **skilled** in operating point of sale and maintaining Store conditions. Be part of it!**As part of the leadership team, you will make an impact by:*** Opening and closing the Store* Help complete daily Store operations and tasks for the day* Assists in unloading all merchandise from delivery trucks, organizes merchandise, and transfers merchandise from stockroom to store.* Maintaining **merchandise** - product rotation, proper food handling, receiving, ensure product quality* Providing exceptional **customer service** - building relationships, problem-solving, and building sales* **Cash handling** - bank deposits, getting change for cashiers, setting and counting down registers* Helping to **build** and **train** the **team!** Develop leadership skills while aiding in supervising sales associates in the performance of their assigned duties**If this sounds like you, make sure you also meet these requirements:*** Have **1-2 years** of **retail experience** with progressively increasing responsibility* **Physical Requirements:** Ability to regularly lift up to 50 lbs with frequent lifting above shoulder height* **Schedule Availability:** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays* **Ability to safely operate power equipment, such as slicing equipment, walkie lifts and forklifts where applicable*** **This job may require you to occasionally respond to alarm calls during non-working hours and have the flexibility to work shifts at other stores in your local geographic area*** You must be a minimum of 18 years old (**required**)* **High School Diploma** / Equivalent* Successfully **pass our pre-employment checks**, including a **drug screen** and **criminal background check*** Basic **computer skills** will be required