Retail Team Leader: Guest Experience & Operations

Newell Brands; Willow Grove, Northern (PA, KY); Hybrid; USD 21,000 - 26,000; Part time

Job summary

Newell Brands is seeking a Part-Time Retail 2nd Assistant at the Willow Grove, PA store to support the Store Manager in daily operations and drive top-line sales growth.

The role focuses on building a strong team, delivering exceptional guest experiences, and maintaining store standards while working in a fragrance-filled environment. Flexible hours, including weekends and holidays, are required.

Qualifications

• High School completion or equivalent GED.
• Proven experience in a retail management role (2 years preferred).
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in retail software and Microsoft Office.
• Strong analytical skills.
• Solution-oriented.
• Must be able to work in a fragrance-filled environment.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Assist in building a high-performing team that represents our Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.
• Contribute to effective onboarding and ongoing development of team members.
• Recognize and address positive and negative HR-related situations through performance management.
• Assist to motivate, inspire, and retain top talent.
• Provide coaching and foster a positive work environment.
• Contribute to creating a store environment focused on delivering an exceptional guest experience, driving sales results, and maintaining a safe, inviting shopping and working experience.
• Deliver an emotionally engaging guest experience by understanding guest needs, through product knowledge, and making emotional connections.
• Maximize sales potential by implementing company selling strategies, coaching to selling behaviors, and maximizing the Guest Sales Leader role.
• Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing.

Skills

Leadership

Communication

Analytical skills

Retail software

Microsoft Office

Job description

Newell Brands is seeking a Part-Time Retail 2nd Assistant at the Willow Grove, PA store to support the Store Manager in daily operations and drive top-line sales growth.

The role focuses on building a strong team, delivering exceptional guest experiences, and maintaining store standards while working in a fragrance-filled environment. Flexible hours, including weekends and holidays, are required.