Retail Team Leader (FT)

New Balance; Skowhegan (ME); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking company as a part-time Retail Team Lead, where you will empower associates and enhance customer experiences. This role involves leading a dynamic team, achieving key performance indicators, and ensuring a welcoming environment for guests. With a strong focus on leadership and communication, you will play a vital role in shaping the retail experience. Enjoy a supportive culture that values work-life balance, offering comprehensive benefits and opportunities for personal and professional growth. If you're ready to make a positive impact in the retail world, this is the perfect opportunity for you.

Benefits

401K

Dental Insurance

Vision Insurance

Lifestyle Reimbursement

Tuition Reimbursement

Online Learning Opportunities

Generous Parental Leave

Vacation Days

Holidays

Associate Discount

Qualifications

• 2 years of retail supervisory experience preferred.
• Demonstrated leadership ability and strong customer service skills.

Responsibilities

• Assist with opening/closing the store and driving results.
• Lead by example and ensure a great guest experience.

Skills

Customer Service

Leadership

Communication

Retail Management

Education

High School Diploma or Equivalent

Job description

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION
As part of the New Balance retail leadership team, the part-time Retail Team Lead assists with duties such as opening/closing the store, driving results and delivering a world class experience for our guests. You will lead by example through New Balance’s Core Competencies.

MAJOR ACCOUNTABILITIES

• Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
• Be results-driven in achieving our store key performance indicators through training and development of our associates
• Deliver a great guest experience utilizing our GUEST service model
• Opening/closing the store
• Follow safety and reporting regulations, including proper lifting procedures

REQUIREMENTS FOR SUCCESS

• Must be 18 years of age or older.
• 2 years’ retail supervisory experience preferred
• High school diploma or equivalent educational experience
• Demonstrated leadership ability
• Strong customer service and verbal communication skills
• Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
• Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.