Retail Team Leader: Boost Sales & Customer Experience

Loop Neighborhood; Santa Rosa, Northern (CA, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Fuel discount program

Job summary

West Coast Convenience is seeking a Team Leader to drive store performance, lead a fast-paced team, and deliver outstanding customer experiences across our California locations.

You will supervise operations, schedule staff, manage inventory and safety, and partner with leadership to achieve profitability while upholding our core values of People, Teamwork, and Customer-Centered service.

Qualifications

• Strong leadership, communication, problem-solving, and basic math skills.
• Willingness to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Lead the team with strong business acumen and drive profitability.
• Oversee daily operations, cash handling, and store readiness.
• Deliver a high-quality customer experience and safe environment.
• Hire, train, coach, and retain a strong team; set expectations and schedules.
• Manage inventory, merchandising, expenses, and store performance.
• Ensure compliance with safety standards and company policies.

Skills

Leadership

Communication

Problem solving

Basic math

Multitasking

Flexible hours

Education

High school diploma or equivalent

Job description

West Coast Convenience is seeking a Team Leader to drive store performance, lead a fast-paced team, and deliver outstanding customer experiences across our California locations.

You will supervise operations, schedule staff, manage inventory and safety, and partner with leadership to achieve profitability while upholding our core values of People, Teamwork, and Customer-Centered service.