Retail Team Lead- Tanger Outlets

RTIC Outdoors LLC; Texas City (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

RTIC Outdoors LLC is seeking a Retail Team Lead for our Texas City store. The role focuses on leading a value‑driven store culture, coaching staff, and driving sales performance while ensuring excellent customer service.

The candidate will participate in interviews and training for new associates, manage inventory and store presentation, and collaborate with the ASM on scheduling and results, all while maintaining store standards and daily operations.

Qualifications

• High school diploma or GED required.
• 1+ years of retail experience desired.
• Excellent written and verbal communication skills.

Responsibilities

• Lead and demonstrate value-based behaviors in the store at all times.
• Support associate retention strategies of the leadership team.
• Coach retail staff with hands-on guidance.
• Assist with interviews and training for new retail associates.
• Own and execute initiatives: inventory replenishment, product education, floorsets, customer service.
• Maintain standards of selling and non-selling areas.
• Drive top-line sales growth through store improvements.
• Execute store opening and closing procedures and recovery.
• Complete daily tasks as assigned.
• Review sales results and translate into actions.
• Collaborate with ASM to ensure scheduling and store results.

Skills

Retail experience

Communication skills

Leadership

Multitasking

Customer service

Education

High school diploma or GED

Job description

RTIC Outdoors is an outdoor lifestyle brand made for any adventure. We believe that there’s always time for great friends and great outdoor moments–with great gear you can count on. That’s why we engineer high-quality products, like coolers, drinkware, and outdoor gear, that are overbuilt, not overpriced. We push the boundaries of Direct-to-Consumer innovation and work with retailers to offer durable, premium products at the right price. As a leader in quality and value, RTIC Outdoors has become a top choice for outdoor enthusiasts and everyday adventurers alike. If you have a passion for the outdoors and enjoy a fast-paced environment, this is the place for you!

Our business is in the process of taking the “next step” and building a team to drive the growth of the business, and the Retail Team Lead is a critical role for us to achieve excellence and success.

What You’ll Be Doing Everyday…

Lead and demonstrate value based behaviors within the store at all times.

Support the associate retention strategies of the leadership team.

Personally demonstrate and provide coaching to the retail staff

Assist with interviews and training for new retail associates

Own and execute assigned initiatives including: Inventory replenishment, product education, floorsets, and customer service.

Own and maintain the standards of both selling and non-selling areas

Take initiative to understand and offer solutions on how the store can drive top line sales growth.

Execute store opening and closing procedures and recovery

Responsible for assignment and completion of daily tasks

Gain business insight and takes action by reviewing sales results; lining behaviors to actions

Communicate with the ASM to ensure proper scheduling for all aspects of the store.

Collaborate with ASM to ensure seamless communication and execution of overall store results

What You’ll Need…

High school diploma or GED

1+ years of retail experience desired

Excellent written and verbal communication skills to enable effective communication

Exceptional ability to drive through change and initiatives to achieve company goals

Strong ability to lead and plan the work of a retail team to achieve set company goals

Strong multitasking ability to handle various competing priorities and demands

Strong ability to attend to customers politely and respectfully, and to offer service that exceeds their expectations

Strong ability to frequently provide customers with relevant information

Possess exceptional self-motivation, confidence, and enthusiasm

What We Offer…

Health benefits include: medical, dental, vision, and mental health

Disability insurance

Life insurance

Paid parental leave

Tuition and professional development assistance

Paid holidays

PTO

401(k) with a company match and immediate vesting!

We have built a great business and are in the process of building a great company. RTIC Outdoors, LLC embraces diversity in our workforce and are committed to providing an environment of mutual respect. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. It’s not just about compliance; it’s about who you are and who you want to be.

Location: RTIC Outdoors Retail Store - Tanger Outlets Houston, 5885 Gulf Freeway, Suite #245, Texas City, TX 77591