Retail Team Lead - Sales

Northern Tool + Equipment; Austin (TX); On-site; USD 18,459 - 27,896; Full time

Benefits offered by this job

Competitive Pay

Flexible Work Schedule

Health benefits

Employee Discount

Paid Holidays and Time Off

Job summary

A family-owned retail company in Austin, TX is seeking a Retail Team Lead - Sales. This role involves leading customer engagement efforts, ensuring store organization, and mentoring team members. Applicants should have retail experience and strong communication skills. The company offers competitive pay, flexible hours, and comprehensive benefits for full-time employees.

Qualifications

• At least 1 year of retail experience.
• Ability to lead, guide and mentor store employees.
• Excellent communication skills.
• Ability to lift 70 lbs.

Responsibilities

• Provide professional service to customers.
• Lead customer engagement and sales efforts.
• Maintain an organized store environment.
• Support store leadership as Floor Leader.

Skills

Customer service

Leadership

Communication

Sales skills

Spanish language skills

Job description

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Join to apply for the Retail Team Lead - Sales role at Northern Tool + Equipment

Description

Do you love serving customers and providing solutions to meet their needs?

Description

Do you love serving customers and providing solutions to meet their needs?

As a Retail Sales Team Lead you will be responsible for greeting and assisting customers, maintaining in-stock merchandise, upholding an organized and clean sales floor, promoting the Northern Tool credit card program, selling extended service protection plans on qualifying items and supporting the management team with day-to-day store operations. At Northern Tool + Equipment we get up every day to serve the tradespeople who keep our country running strong and the weekend warriors who want to work like them. It’s our mission to make sure they have the right tools for the job, and an easy, hassle-free experience at our store so they can get in, get out and get on with the job at hand. Your positive and professional attitude contributes to our winning culture and makes sure we leave a lasting impression.

Role Specific Details:

• Spanish Language Skills: Preferred
• Schedule Requirements: Open Availability
  
  

Key Responsibilities:

• Provide courteous, professional service to best serve the needs of our customers.
• Lead customer engagement and sales efforts while actively performing the role of a sales representative.
• Maintain a neat and orderly store environment including the execution of merchandising, planograms, product displays and stocking shelves.
• Lead by example, taking on additional responsibilities as needed.
• Support store leadership by serving as Floor Leader (an average of 25% of time) and opening and closing the store.
  
  

What you will bring to the table:

• At least 1 year of retail experience.
• Ability to lead, guide and mentor store employees.
• Flexible availability and willingness to work some weekends and holidays as needed.
• A love of tools & equipment.
• Excellent communication skills.
• Ability to lift 70 Lbs.
• Service focused mindset.
  
  

About Us

Northern Tool + Equipment is a family business with roots stretching back three generations to Minnesota’s Iron Range, where our blue-collar work ethic and commitment to serving the people who do the tough jobs was born. Our mission is to be the best in the world at serving the professional tradespeople and those who want to work like them. With over 130 retail stores across 24 states, top national brands and global manufacturing operations designed to create our own specialized tools and equipment, we are busting our knuckles to deliver the products, prices and advice our customers need to succeed. We’re looking for people who share our blue-collar work ethic. If you’re the kind of person who likes to put your nose to the grindstone to help your customers and company succeed, we’d love to talk to you about becoming a member of our team.

Northern Tool + Equipment is proud to be recognized by Forbes as a Top Midsize Employer in 2023. We are committed to creating a workplace where your contributions are valued, and your professional growth is encouraged. When you join our team, you’ll enjoy a comprehensive and competitive compensation package that includes:

• Competitive Pay: Earn $13.40 - $20.25 hourly, with your exact compensation personalized based on your skills, experience, and location. We believe in rewarding top talent with pay that reflects your value.
• Flexible Work Schedule: Achieve the work-life balance you deserve with our flexible scheduling, this is a full-time position.
• Comprehensive Benefits Package: Your health and well-being are our priority. We offer a variety of health plans, so you can choose what best fits your needs. Employees working 30+ hours per week enjoy a robust benefits package, including medical, dental, vision, and a 401(k) plan with an enhanced company match to support your financial future.
• Generous Employee Discount: Love our products? So do we! Enjoy a significant discount on the quality tools and equipment we offer, helping you save on the items you love to use.
• Get Paid on Your Terms: With our Daily Pay option, you don’t have to wait for payday—access your earnings whenever you need them for added financial flexibility.
• Holidays and Time Off: We believe in giving our team time to relax and recharge. Our stores are closed on Easter, Thanksgiving, and Christmas, ensuring you can enjoy these special occasions with your loved ones. Additionally, we operate with reduced hours on five other federal holidays, recognizing the importance of personal time. Employees working 30+ hours per week are eligible for paid holidays and paid time off.
• Incentives: Be rewarded for eligible incentive programs.
  
  

When you join Northern Tool + Equipment, you're not just starting a job—you're joining a community that supports your success. Come be a part of a team where your skills, dedication, and passion are recognized and celebrated. Your future starts here!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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