Retail Team Lead (PT)

New Balance Athletics; Castle Rock (CO); Presencial; USD 23.000 - 34.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Employee discount

401K

Tuition reimbursement

Lifestyle reimbursement

Descripción de la vacante

New Balance Athletics is seeking a part-time Retail Team Lead in Castle Rock, CO to open/close the store, drive results, and deliver a world-class guest experience. You will lead by example through our core competencies and coach a team of associates.

The role requires strong customer service and communication skills, 18+ years of age, and a willingness to work weekends/holidays. Prior supervisory retail experience is preferred and the position may involve lifting and mobility tasks as needed.

Formación

• Must be 18 years or older.
• 2 years retail supervisory experience preferred.
• High school diploma or equivalent educational experience.
• Demonstrated leadership ability.
• Strong customer service and verbal communication skills.
• Willingness to work a flexible schedule including weekends and holidays.
• Ability to lift up to 50 lbs and stand for extended periods.

Responsabilidades

• Be a positive leadership presence on the sales floor and coach all associates.
• Drive results by training and developing staff to meet KPIs.
• Deliver a world-class guest experience using the GUEST service model.
• Open/close the store as required.
• Follow safety and reporting regulations, including proper lifting procedures.

Conocimientos

Leadership

Customer service

Communication

Coaching

Educación

High school diploma or equivalent

Descripción del empleo

Who We Are

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION

As part of the New Balance retail leadership team, the part-time Retail Team Lead assists with duties such as opening/closing the store, driving results and delivering a world class experience for our guests. You will lead by example through New Balance's Core Competencies.

MAJOR ACCOUNTABILITIES

• Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
• Be results-driven in achieving our store key performance indicators through training and development of our associates
• Deliver a great guest experience utilizing our GUEST service model
• Opening/closing the store
• Follow safety and reporting regulations, including proper lifting procedures

REQUIREMENTS FOR SUCCESS

• Must be 18 years of age or older.
• 2 years' retail supervisory experience preferred
• High school diploma or equivalent educational experience
• Demonstrated leadership ability
• Strong customer service and verbal communication skills
• Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays
• Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)

Castle Rock, CO Retail Only Pay Range: $16.65 - $20.85 - $25.00 Hourly (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)

Regular Associate Benefits

• three options for medical insurance
• dental
• vision
• life insurance
• 401K
• online learning and development courses
• tuition reimbursement
• $100 monthly student loan support
• various mentorship programs
• yearly $1,000 lifestyle reimbursement
• 4 weeks of vacations
• 12 holidays
• generous parental leave

Temporary associates

• three options for medical insurance
• dental and vision insurance
• an associate discount

Part time associates

• 401k
• short term disability
• a yearly $300 lifestyle reimbursement
• an associate discount

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.