Retail Team Lead — Legendary Service & Merch Ops

Tractor Supply Company; West Babylon (NY); On-site; USD 52,000 - 64,000; Full time

Job summary

Tractor Supply Company is seeking a Team Leader to support store leadership, drive Legendary Service, coach team members, and own assigned sales-floor presentation areas. This role targets top-selling team members with ownership of Power Panels, Clipstrips, Endcaps, clothing recovery, and BOPIS/OMNI support as required by store needs.

As a Team Leader, you will guide shifts, delegate tasks, and uphold safety and operating standards while contributing to a positive customer experience and team

Qualifications

• Retail experience preferred.
• Must be at least 18 years old with a valid driver’s license.
• Strong interpersonal and communication skills.

Responsibilities

• Lead assigned team members during shifts with task delegation and follow-up.
• Deliver Legendary Service and coach staff to improve selling behaviors.
• Own Power Panel, Clipstrip, Endcap execution and recovery.
• Support BOPIS/OMNI execution and customer handoff as needed.
• Maintain store readiness and ensure safety and productive work environment.

Skills

Retail experience

Team leadership

Customer service

Communication

Education

High school diploma

Tools

POS system

Job description

Tractor Supply Company is seeking a Team Leader to support store leadership, drive Legendary Service, coach team members, and own assigned sales-floor presentation areas. This role targets top-selling team members with ownership of Power Panels, Clipstrips, Endcaps, clothing recovery, and BOPIS/OMNI support as required by store needs.

As a Team Leader, you will guide shifts, delegate tasks, and uphold safety and operating standards while contributing to a positive customer experience and team