Retail Team Lead: Inspire Growth, Lead & Earn Commission

Von Maur, Inc.; Town of Brooklyn (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

Commission incentive

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Von Maur, Inc. is seeking a Department Manager to lead a team focused on delivering exceptional customer service and growing department sales.

You will train and coach associates, develop strong relationships with customers, and ensure goals are met through effective leadership and performance feedback. The role emphasizes merchandising optimization, associate development, and maintaining high standards of service in a dynamic department environment, with a rotation that may include days,

Qualifications

• Motivate associates to deliver outstanding customer service.
• Develop relationships to grow department business.
• Execute all duties of a sales associate and meet sales goals.
• Assess associate performance to improve service and sales.
• Provide feedback on service, selling, and account statistics.
• Develop and implement solutions to solve customer problems.
• Be available to work a rotation of day, evening, and weekend shifts.

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Skills

Customer service leadership

Coaching and training

Relationship building

Sales target focus

Performance feedback

Job description

Von Maur, Inc. is seeking a Department Manager to lead a team focused on delivering exceptional customer service and growing department sales.

You will train and coach associates, develop strong relationships with customers, and ensure goals are met through effective leadership and performance feedback. The role emphasizes merchandising optimization, associate development, and maintaining high standards of service in a dynamic department environment, with a rotation that may include days,