Retail Team Lead: Hiring, Coaching & Operations

Citi Trends; Buffalo (NY); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) plan

Paid vacation

Paid training

Growth opportunities

Job summary

Citi Trends is seeking an Assistant Store Manager in Buffalo, NY to support daily store operations, drive sales, and lead a team. You will work closely with the Store Manager to implement staffing, onboarding, coaching, and loss prevention while ensuring excellent customer service and operational standards.

The role requires 2–4 years in a retail leadership position, a flexible schedule including nights and weekends, and strong communication and math skills.

Qualifications

• Strong communication, organization, and people leadership skills.
• Experience in retail leadership roles preferred.
• Flexibility to work nights and weekends; ability to perform basic math calculations.

Responsibilities

• Support daily store operations to meet sales goals and customer experience standards.
• Supervise and coach store associates; assist with hiring, onboarding, and training.

Skills

Communication

Organization

People leadership

Customer service

Education

High school diploma or equivalent

Job description

Citi Trends is seeking an Assistant Store Manager in Buffalo, NY to support daily store operations, drive sales, and lead a team. You will work closely with the Store Manager to implement staffing, onboarding, coaching, and loss prevention while ensuring excellent customer service and operational standards.

The role requires 2–4 years in a retail leadership position, a flexible schedule including nights and weekends, and strong communication and math skills.