Retail Team Lead-Hardware

Cargo Largo; Independence (MO); On-site; USD 30,000 - 39,000; Full time

Job summary

Cargo Largo is a dynamic retailer with a strong culture and growth. As a Team Lead you will spend most of your time on the floor, guiding associates, analyzing sales data, and driving customer service excellence on a fast-paced sales floor in Independence, MO.

You will motivate the team to reach targets, resolve customer issues, and support the Department Manager on daily operations and performance feedback. This role requires 2+ years in team leadership and solid retail experience.

Qualifications

• 2+ years in a Team Lead level leadership role in retail
• 1+ years general retail experience
• Ability to motivate associates and drive sales targets

Responsibilities

• Be on the floor ~85% of the time
• Analyze sales performance data to identify improvements
• Motivate associates to hit sales targets and provide outstanding customer service
• Resolve customer issues with win/win approaches
• Serve as right-hand to the Department Manager on team performance and operations

Skills

Team Lead experience

Retail leadership

Customer service leadership

Training

Communication

Job description

Cargo Largo is a dynamic, growing company. We have unmatched variety - product and roles for advancement. Our positive, friendly culture is truly world class.

Pay Rate: $22.00/hr. and up

What you'll be doing

• Active: On the floor about 85% of time
• Monitor: Analyze sales performance data, identify areas for improvement
• Kickoff: Motivate associates to achieve sales targets and provide excellent customer service
• Resolve: Customer issues via win/win approach
• Right-hand: For Department Manager, e.g., team performance, customer feedback, and operational issues

What we want from you

• Experience: 2+ years in Team Lead level leadership role; 1+ years general retail
• Process: Be role model and leader of exceptional customer service
• Trainer: Convey knowledge in user-friendly manner
• Connect: Positively engage associates often
• Collaborate: With departments, such as pricing, to synch on product movement

Why choose us?

• Thriving. $34M total store revenue
• Satisfied. 19 of 20 folks glad to be working here; often described as family-like
• Synergy.Unparalleled teamwork where peers jump in to help
• Merit Based.Performance rewarded often in compensation and appreciation

About Cargo Largo

We're an industry leader in monetizing new, unclaimed/excess inventory for premier U.S. companies. We process dozens of trailers each week and more than several million unique SKUs annually, selling this inventory through our well-known, local retail store (11,000+ transactions/week), on-site bid sale (1,400+ bid lots/week), and online via eBay (3,300+ listings/week) sales channels. The variety is amazing, ranging from consumer items (clothing, laptops, designer pursues, hardware) to commercial (rooftop air conditioners, restaurant ovens, airplane parts).

We are committed to hiring talented people to provide high quality customer service. Associates who thrive at Cargo Largo are motivated by the dynamic, fast-paced and fun work environment.

Cargo Largo is an Equal Opportunity Employer and supports a drug-free work environment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.