Retail Team Lead - Elevate Sales & Service

Tailored Brands, Inc.; Waco (TX); Hybrid; USD 42,000 - 52,000; Full time

Job summary

The Men's Wearhouse, LLC in Waco, TX seeks a Store Lead to partner with the Store Manager in delivering sales, service, and operational excellence. You will coach a team, maintain merchandising standards, and open/close the store as the manager on duty.

You will inspire performance, recruit and develop staff, use store reports to act on opportunities, and ensure a welcoming, inclusive environment that aligns with brand guidelines and daily goals.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.
• Partners with Store management team to lead store staff when assigned as the manager on duty.
• Models company values and leads by example as an active coach.
• Communicates priorities and sales driving information effectively.
• Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.
• Supports the management team in the achievement of store business plans, including sales, customer service and operational goals.
• Understands how to leverage store reports to understand decisions made to drive the store business.
• Participates in driving business outreach opportunities and communicates leads to Store Manager.
• Identifies performance opportunities and partners with management team to contribute to development plans.
• Assists management with staffing to execute initiatives and operational tasks.
• Stays informed on corporate communication, directives, initiatives, policies and procedures.
• Supports the management team with the implementation of store programs to increase efficiencies.

Skills

Retail experience

Leadership

Communication

Tools

POS System

Microsoft Office

Video conferencing

Job description

The Men's Wearhouse, LLC in Waco, TX seeks a Store Lead to partner with the Store Manager in delivering sales, service, and operational excellence. You will coach a team, maintain merchandising standards, and open/close the store as the manager on duty.

You will inspire performance, recruit and develop staff, use store reports to act on opportunities, and ensure a welcoming, inclusive environment that aligns with brand guidelines and daily goals.