Retail Team Lead: Customer-Focused Sales

Daiso USA; Redmond (WA); Hybrid; USD 42,000 - 68,000; Full time

Job summary

Daiso USA in Redmond, WA is seeking a Store Sales Associate Lead to supervise a team of sales associates, deliver exceptional service, and drive regional sales targets. You will guide daily operations, train new staff, and ensure a welcoming shopping environment.

Responsibilities include coaching the team, handling customer inquiries, promoting products, resolving issues, and maintaining accurate pricing and merchandising across the floor.

Qualifications

• High school diploma or equivalent.
• Proven experience in retail sales with meeting/exceeding targets.
• Strong leadership and the ability to manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for service.
• Ability to multitask in a fast-paced environment and use POS systems.

Responsibilities

• Lead and motivate a team of sales associates; schedule tasks and evaluate performance.
• Greet customers, provide product knowledge and recommendations.
• Drive sales and meet targets; monitor trends and identify opportunities.
• Assist in receiving, organizing and replenishing merchandise; stock management.

Skills

Team Leadership

Customer Service

Sales Skills

Inventory Management

Communication

Education

High School Diploma

Tools

POS Systems

Job description

Daiso USA in Redmond, WA is seeking a Store Sales Associate Lead to supervise a team of sales associates, deliver exceptional service, and drive regional sales targets. You will guide daily operations, train new staff, and ensure a welcoming shopping environment.

Responsibilities include coaching the team, handling customer inquiries, promoting products, resolving issues, and maintaining accurate pricing and merchandising across the floor.