Retail Sales Lead - Team Leader & Customer Champion

Daiso USA; Alameda (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

Daiso USA Alameda is seeking a Store Sales Associate Lead to guide a team of sales associates, deliver exceptional customer service, and drive sales to meet store targets.

Responsibilities include supervising staff, training new hires, and maintaining a welcoming shopping environment in the Alameda location. Candidates should have retail experience, strong leadership, and a customer-focused mindset.

Qualifications

• High school diploma or equivalent; retail management training is a plus.
• Proven retail sales experience with a track record of meeting/exceeding targets.
• Strong leadership and the ability to effectively manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and familiarity with point-of-sale systems.

Responsibilities

• Lead a team of sales associates and schedule tasks.
• Provide product knowledge and recommendations to customers.
• Greet customers and resolve complaints promptly.
• Drive sales and meet or exceed store targets.
• Maintain a clean, organized sales floor with proper merchandising.
• Assist in inventory management and pricing accuracy.

Skills

Team Leadership

Customer Service

Communication

Multitasking

Retail Sales

Education

High school diploma or equivalent

Retail management training (plus)

Tools

POS Systems

Job description

Daiso USA Alameda is seeking a Store Sales Associate Lead to guide a team of sales associates, deliver exceptional customer service, and drive sales to meet store targets.

Responsibilities include supervising staff, training new hires, and maintaining a welcoming shopping environment in the Alameda location. Candidates should have retail experience, strong leadership, and a customer-focused mindset.