Retail Sales Lead: Customer Experience & Team Leadership

Daiso USA; California; Hybride; USD 42 000 - 54 000; Plein temps

Résumé du poste

Daiso USA is seeking a Store Sales Associate Lead for our Van Nuys location. You will supervise a team of sales associates, deliver exceptional customer service, and drive sales to meet store targets.

You will greet customers, share product knowledge, handle inquiries, and ensure the sales floor is clean, organized, and accurately priced. Leadership and teamwork are essential in this fast-paced environment.

Qualifications

• High school diploma or equivalent; additional education or training in retail management is a plus.
• Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
• Strong leadership skills and the ability to effectively manage a team.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering exceptional service.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills and familiarity with point-of-sale systems.

Responsabilités

• Team Leadership: Supervise and motivate a team of sales associates, providing guidance and support.
• Customer Service: Greet and assist customers in a friendly and professional manner; provide product knowledge and recommendations.
• Sales and Target Achievement: Drive sales by actively engaging with customers and promoting products; meet or exceed targets.
• Inventory Management: Assist in receiving, organizing, and replenishing merchandise; conduct regular inventory counts and ensure proper pricing.

Connaissances

Team Leadership

Customer Service

Sales Targets

Communication

Multitasking

Formation

High School Diploma

Retail management training

Outils

POS systems

Description du poste

Daiso USA is seeking a Store Sales Associate Lead for our Van Nuys location. You will supervise a team of sales associates, deliver exceptional customer service, and drive sales to meet store targets.

You will greet customers, share product knowledge, handle inquiries, and ensure the sales floor is clean, organized, and accurately priced. Leadership and teamwork are essential in this fast-paced environment.