Retail Team Lead - Customer Experience & Style

Luxottica; Rehoboth Beach (DE); On-site; USD 42,000 - 54,000; Full time

Job summary

Sunglass Hut, part of EssilorLuxottica, is seeking an Assistant Manager II to lead daily store operations and drive sales with a strong focus on coaching and customer service.

In this role you will work closely with the Store/Multi Store Manager, spend most time on the sales floor, and develop associates while maintaining brand standards and merchandising. Delaware market experience preferred.

Qualifications

• High school diploma or GED.
• 1+ years of experience.
• Demonstrates expertise in every aspect of store operation.
• Detail-oriented.
• Uses critical thinking to deliver absolute execution of the operational components of the store.
• Previous leadership experience of 1+ years.

Responsibilities

• Utilizes all company tools to deliver sales plan, develop associates and achieve company objectives.
• Utilizes reporting tools and business acumen to identify and address gaps in performance and to capitalize on successes.
• Provides ongoing coaching for all associates that supports their growth and development while creating an inspirational and motivating work environment
• Acquires talent by utilizing networking and recruiting skills and conducting interviews in partnership with the Store/Multi Store Manager.
• Seeks out opportunities for self‑development as defined in an individual development plan.
• Spends a majority of the time on the sales floor.
• Develops and maintains Customer relationships by maximizing all company tools.
• Consistently executes the brand standards.
• Maintains store merchandising standards including any updates or changes.
• Knows product knowledge and uses company learning tools to stay current on new products in both fashion and performance.
• Ensures execution of operational policies and procedures.
• Ensures clear communication to their team of brand strategy including all promotions, contests and incentives, etc.

Skills

Store operations

Attention to detail

Critical thinking

Coaching

Leadership

Education

High school diploma or GED

Job description

Sunglass Hut, part of EssilorLuxottica, is seeking an Assistant Manager II to lead daily store operations and drive sales with a strong focus on coaching and customer service.

In this role you will work closely with the Store/Multi Store Manager, spend most time on the sales floor, and develop associates while maintaining brand standards and merchandising. Delaware market experience preferred.