Retail Team Lead: Customer Experience & Store Ops

Skechers USA Ltd.; Marana (AZ); Hybrid; USD 24,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Flexible schedules

On-the-job training

Career advancement opportunities

Benefits & perks to be reviewed

Job summary

Skechers U.S.A., Inc. is hiring for a Retail Leadership role in Marana, AZ. You will deliver exceptional customer service, supervise daily store operations, and mentor teammates to drive sales while maintaining a clean, secure environment.

The position supports growth within a global brand, offers training, and requires flexibility for evenings, weekends, and holidays. Minimum education as stated may be preferred but not required.

Qualifications

• Must be 18 years of age or older.
• High school diploma preferred but not required.
• Experience as Key Holder, Shift Leader, or Retail Supervisor preferred.
• Strong sales skills to drive revenue growth.
• Excellent written and spoken communication.

Responsibilities

• Customer Service Management: advise customers and ensure positive shopping experiences.
• Retail Leadership: supervise daily store operations and security procedures.
• Team Leadership: mentor team members in customer service and sales.
• Sales and Goals: help achieve store targets with effective selling techniques.
• Store Operations: manage merchandising, restock, and cleanliness.
• Retail Supervisor Duties: oversee stock and inventory with management.
• Problem Solving: resolve in-store issues promptly.

Skills

Customer service

Leadership

Sales skills

Communication skills

Organization

Education

High school diploma or equivalent

Job description

Skechers U.S.A., Inc. is hiring for a Retail Leadership role in Marana, AZ. You will deliver exceptional customer service, supervise daily store operations, and mentor teammates to drive sales while maintaining a clean, secure environment.

The position supports growth within a global brand, offers training, and requires flexibility for evenings, weekends, and holidays. Minimum education as stated may be preferred but not required.