Retail Team Lead: Customer Experience & Sales

Everything But Water, LLC; Atlanta (GA); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

401(k) participation

Merchandise discounts

Job summary

Everything But Water, the leading specialty retailer of women’s swimwear and resortwear, is seeking a Key Holder in Buckhead. You will collaborate with store leadership to ensure great customer service, accurate shift coverage, and adherence to brand standards.

The role requires 2–4 years in retail, supervisory experience, and a flexible schedule including nights, weekends and holidays. Fluency in English and strong communication are essential.

Qualifications

• 2-4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.
• Physical requirements: stand/walk 8 hours, climb a ladder, lift 15 lbs.
• Must be 18+ years old.
• Must be fluent in English.

Responsibilities

• Support Store Manager and Assistant Store Manager to cover shifts and sometimes supervise Sales Associates.
• Deliver exceptional customer service by applying the company selling model with confidence and knowledge.
• Maintain brand standards for cleanliness, organization and visual presentation.
• Understand sales goals and align actions accordingly.

Skills

Retail sales

Supervisory experience

Customer engagement

Interpersonal skills

Communication skills

English fluency

Job description

Everything But Water, the leading specialty retailer of women’s swimwear and resortwear, is seeking a Key Holder in Buckhead. You will collaborate with store leadership to ensure great customer service, accurate shift coverage, and adherence to brand standards.

The role requires 2–4 years in retail, supervisory experience, and a flexible schedule including nights, weekends and holidays. Fluency in English and strong communication are essential.