Retail Team Lead: Customer Experience & Growth

FashionUnited; Leesburg (VA); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paternity and Maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Brand Ambassador in Leesburg to lead the sales floor, embody Coach values, and deliver an exceptional customer experience. You will drive brand awareness and support store operations while developing team members.

The role emphasizes leadership, customer focus, and applying Coach initiatives to achieve store goals and KPIs. A growth mindset and collaboration are essential for success.

Qualifications

• 1+ year retail leadership experience at the lead supervisor level.
• Ability to lift up to 50 pounds occasionally.

Responsibilities

• Maintain a strong leadership presence on the sales floor to meet sales targets and deliver an exceptional customer experience.
• Lead brand ambassador initiatives and drive brand awareness for Coach.
• Support store operations and company initiatives across the team.
• Provide feedback and coaching to improve performance and development.
• Ensure compliance with Company policies and store procedures.

Skills

Sales leadership

Customer service

Brand ambassador

People development

Communication

Job description

Coach is seeking a Brand Ambassador in Leesburg to lead the sales floor, embody Coach values, and deliver an exceptional customer experience. You will drive brand awareness and support store operations while developing team members.

The role emphasizes leadership, customer focus, and applying Coach initiatives to achieve store goals and KPIs. A growth mindset and collaboration are essential for success.