Retail Team Lead: Customer Experience & Growth

Tapestry Inc; Indianapolis (IN); On-site; USD 22,041 - 34,440; Full time

Job summary

Coach in Indianapolis, Indiana is seeking a Lead Supervisor to drive sales and deliver exceptional customer experiences on the sales floor. You will lead brand initiatives, support store operations, and develop a high-performing team through coaching and feedback.

Responsibilities include analyzing sales data, recruiting and evaluating staff, and upholding company policies while fostering an inclusive, customer-focused culture.

Qualifications

• 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level.
• Can lift at least 25 pounds and, at times, lift and carry product up to 50 pounds.

Responsibilities

• Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
• Leads implementation of Company initiatives and support full operation of the business.
• Create Winning Teams/Drive results by promoting collaboration within store and organization.
• Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance.
• Supports store with recruiting, interviewing, and performance evaluation.

Skills

Brand Ambassador

Retail Leadership

Customer Experience

Job description

Coach in Indianapolis, Indiana is seeking a Lead Supervisor to drive sales and deliver exceptional customer experiences on the sales floor. You will lead brand initiatives, support store operations, and develop a high-performing team through coaching and feedback.

Responsibilities include analyzing sales data, recruiting and evaluating staff, and upholding company policies while fostering an inclusive, customer-focused culture.