Retail Team Lead – Customer Experience & Coaching

VF Outdoor; Camarillo (CA); On-site; USD 29,000 - 40,000; Full time

Job summary

Kipling is hiring a Supervisor to support the store leadership team and elevate the customer experience. You will coach associates, ensure strong store standards, and help drive profitability while fostering an inclusive team culture in a fast-paced retail setting.

Ideal candidates bring 1+ years of store leadership experience, strong communication, and the ability to manage stockroom operations and merchandising with a customer-first mindset.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced environment.
• High School Diploma or equivalent preferred.
• Ability to stand for extended periods and perform light to moderate physical tasks.

Responsibilities

• Drive personalized customer engagement and support sales goals.
• Coach and develop associates to deliver exceptional service.
• Supervise daily store operations, including opening/closing and floor coverage.
• Support inventory management and product flow to the sales floor.
• Assist in training new team members and maintaining visual merchandising standards.
• Ensure compliance with company policies and safety standards.

Skills

Customer engagement

Coaching

Team leadership

Communication

Education

High school diploma or equivalent

Tools

Word processing

Spreadsheets

Job description

Kipling is hiring a Supervisor to support the store leadership team and elevate the customer experience. You will coach associates, ensure strong store standards, and help drive profitability while fostering an inclusive team culture in a fast-paced retail setting.

Ideal candidates bring 1+ years of store leadership experience, strong communication, and the ability to manage stockroom operations and merchandising with a customer-first mindset.