Retail Support & Merchandising Specialist

Chico's FAS, Inc.; Pittsburgh (Allegheny County); On-site; USD 23,000 - 27,000; Full time

Job summary

Chico’s FAS, Inc. is seeking a Customer-focused Support Associate to assist customers and drive a product-led sales culture in our store. You will handle merchandise processing, stockroom organization, and timely merchandising of new products.

Modeling MAPS principles, you will contribute to an omni-channel experience, support pricing and markdowns, and help maintain a clean, organized environment while working a flexible schedule that includes nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Communicate with customers, Associates, and Management; wear / communicate with headset.
• Regular attendance is essential to this position and a flexible schedule including nights, weekends, and holidays is required.

Responsibilities

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment; reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Enters receiving documents into the computer system and reconciles merchandise invoices; completes store-to-store transfers and Locate requests.
• Ensures visual materials, props and signage are received and processed timely; stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc.; supports boutique cleanliness and organization.
• This position may be found in multiple brands; some duties may vary from brand to brand.

Skills

Communication

Customer service

Organization

Multi-tasking

Teamwork

Technology literacy

Education

High school diploma or equivalent

Job description

Chico’s FAS, Inc. is seeking a Customer-focused Support Associate to assist customers and drive a product-led sales culture in our store. You will handle merchandise processing, stockroom organization, and timely merchandising of new products.

Modeling MAPS principles, you will contribute to an omni-channel experience, support pricing and markdowns, and help maintain a clean, organized environment while working a flexible schedule that includes nights, weekends, and holidays.