Retail Support & Merchandising Specialist

Chico's FAS, Inc.; Natick (MA); On-site; USD 21,000 - 26,000; Full time

Job summary

Chico's FAS, Inc. Natick is seeking a Support Associate to bolster a customer- and product-focused sales culture. You will handle merchandise, process stock, and maintain a tidy stockroom to support a seamless store operation.

The role emphasizes strong communication, teamwork, and adaptability, with shifts that may include nights, weekends, and holidays. Prior cashier or stock experience is preferred, and you must be 18 or older.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Demonstrate teamwork and flexibility.
• Exposure to visual merchandising and product placement techniques.

Responsibilities

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system and reconciles merchandise invoices.
• Completes store-to-store transfers and locate requests accurately and timely.
• Ensures visual packet materials, props and signage are received and processed promptly.
• Participates in pricing changes and markdowns.
• Assists with visual directives, including floorsets and signage placement.
• Supports MAPS principles to deliver a cohesive omni-channel experience.
• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and solicits feedback.
• Assists with boutique cleanliness and organization.
• Assists with inventory accuracy and stockroom organization.

Skills

Communication skills

Customer service skills

Organizational skills

Multi-tasking

Tech-savvy

Teamwork

Education

High school diploma or equivalent

Job description

Chico's FAS, Inc. Natick is seeking a Support Associate to bolster a customer- and product-focused sales culture. You will handle merchandise, process stock, and maintain a tidy stockroom to support a seamless store operation.

The role emphasizes strong communication, teamwork, and adaptability, with shifts that may include nights, weekends, and holidays. Prior cashier or stock experience is preferred, and you must be 18 or older.