Retail Support & Merchandising Specialist

Chico's FAS, Inc.; Cumming (GA); On-site; USD 22,000 - 32,000; Full time

Job summary

Chico’s FAS, Inc. in Georgia is hiring a Support Associate to engage customers and support store operations, from merchandise handling to stockroom organization. You will help ensure smooth daily operations and exceptional service.

The role emphasizes MAPS personal service, teamwork, and adaptability to a fast-paced retail environment, with opportunities to learn and grow within the brand.

Qualifications

• Previous stock or cashier experience preferred.
• Must be 16 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Communicate with customers, Associates, and Management; wear and communicate with headset.
• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Responsibilities

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
• Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization.
• Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand.

Skills

Stock and cashier experience

Excellent communication

Excellent customer service

Organizational skills

Multi-task in fast-paced environment

Learn/adapt to technology

Standing for long shifts

Work quickly within timelines

Teamwork

Visual merchandising exposure

Job description

Chico’s FAS, Inc. in Georgia is hiring a Support Associate to engage customers and support store operations, from merchandise handling to stockroom organization. You will help ensure smooth daily operations and exceptional service.

The role emphasizes MAPS personal service, teamwork, and adaptability to a fast-paced retail environment, with opportunities to learn and grow within the brand.