Retail Support Associate: Elevate Service & Merchandising

Chico's FAS, Inc.; Brea (CA); On-site; USD 23,281 - 29,067; Full time

Job summary

Chico's FAS, Inc. is seeking a flexible Support Associate for the Brea Mall to assist with stock handling, merchandising, and customer service in a fast-paced retail environment.

You will support a customer- and product-focused sales culture, process stock, assist with pricing and visual merchandising, and help maintain a clean, organized store. Availability to work a varied schedule, including nights and weekends, is required.

Qualifications

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Communicate with customers, Associates, and Management; wear / communicate with headset.
• Regular attendance is essential to this position. Flexible schedule including nights, weekends and holidays required.

Responsibilities

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
• Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Supports Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni channel experience.
• Promotes an inclusive, collaborative approach to problem solving.
• Other duties as assigned.
• Assists with boutique cleanliness and organization.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Multi-task in fast-paced environment

Able to learn/adapt to technology

Wear headset/communicate with headset

Teamwork

Regular attendance

Flexible schedule nights/weekends/hols

Ability to work quickly

Visual merchandising exposure

Education

High school diploma or equivalent

Job description

Chico's FAS, Inc. is seeking a flexible Support Associate for the Brea Mall to assist with stock handling, merchandising, and customer service in a fast-paced retail environment.

You will support a customer- and product-focused sales culture, process stock, assist with pricing and visual merchandising, and help maintain a clean, organized store. Availability to work a varied schedule, including nights and weekends, is required.