Retail Supervisor - Sullivan Store

Jimmy Jazz; Sullivan (IN); On-site; USD 22,000 - 24,000; Full time

Job summary

Wabash Valley Goodwill is seeking a Retail Supervisor to lead store operations and motivate staff in a fast-paced retail environment.

You will work with the leadership team to enhance customer service and ensure daily policies are consistently applied while supporting the mission of the organization.

Qualifications

• Must demonstrate leadership and guest-focused service.
• Experience supervising a team in a retail or donor-based setting is preferred.
• Strong communication and problem-solving abilities are expected.

Responsibilities

• Assist retail leadership in guiding store operations and staff.
• Elevate productivity, teamwork, and customer experience on shift.
• Ensure daily policies and procedures are followed and upheld.

Skills

Leadership

Team management

Customer service

Education

High school

Job description

• Base Pay $16.00 - $17.57 / Hour
• Job Category Donated Goods Retail, Retail Supervisor, Retail Leadership
• Employee Type Non-Exempt - FT
• Required Degree High school
• Manage Others Yes

Contact information

• Name Management
• Phone [phone]

Description

Join the Wabash Valley Goodwill Team as a Retail Supervisor!

Lead with Purpose. Grow with Impact. Serve with Heart.

At Wabash Valley Goodwill, we are more than a retail organization — We Have a mission to improve the quality of life for people through employment and personal growth with a vision to create a stronger community by engaging people to achieve greater independence

Every team member has access to our Workforce Development Coaches who can help with both professional and personal goals, including career planning, education, financial wellness, housing resources, transportation, and more!

If you are passionate about leadership, teamwork, customer service, and creating a positive workplace culture built on strong values, we want to meet you!

Our Core Values Guide Everything We Do:

Respect:We value every team member, customer, donor, and individual we serve.
Integrity:We do the right thing — even when no one is watching.
Growth: We encourage personal development, leadership, and continuous improvement.
Service: We serve our communities with compassion, excellence, and purpose.
Stewardship: We responsibly care for our people, resources, and mission.

Position Summary: Retail Supervisor
The Retail Supervisor assists the retail leadership team in guiding and supporting store operations while helping elevate productivity, teamwork, and customer experience. This role is essential in ensuring policies, procedures, and daily operations are carried out successfully while supporting both the team and the mission of Wabash Valley Goodwill. This is a hands‑on leadership role for someone who thrives in a fast‑paced retail environment and enjoys motivating others to succeed.

What We're Looking For

We're seeking a leader who demonstrates:

• Integrity and accountability
• Positive leadership
• Problem-solving and decision-making
• Teamwork and collaboration
• A passion for serving others

Requirements

Must have a valid driver’s license and insurance.