Retail Supervisor - Part Time (Norfolk)

PUMA Group; Massachusetts; On-site; USD 24,796 - 28,929; Part time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA Group is seeking a Retail Associate in Massachusetts who will provide excellent customer service and drive sales in the store. The role requires 1-2 years of experience in customer service, strong communication skills, and the ability to work flexible hours. Responsibilities include maintaining store standards, managing merchandise, and ensuring a safe environment. Base pay ranges from $18.00 to $21.00, plus bonuses and benefits. All genders are welcome to apply.

Qualifications

• 1 – 2 years’ experience in a customer service-oriented retail environment.
• Ability to reason through complex issues.
• Strong team player who can communicate effectively.
• Ability to learn quickly and operate retail software.

Responsibilities

• Provide high standards of customer experience.
• Achieve sales and profitability goals.
• Control payroll and merchandise.
• Maintain a compliant working environment.

Skills

Customer service experience

Team player

Communication skills

Quick learner

Tools

MS Office programs

Retail software

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. All genders are welcome.

YOUR MISSION

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
• Ensure the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Control payroll to maintain a highly profitable location while providing the highest levels of service to customers.
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager.
• Handle and process incoming and outgoing merchandise.
• Comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Maintain a safe, healthy and compliant working and shopping environment.
• Work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

YOUR TALENT

• 1 – 2 years’ experience in a customer service-oriented retail environment.
• Demonstrated ability to reason through complex issues.
• Strong team player.
• Excellent communication skills.
• Ability to learn quickly.
• Computer skills, basic know-how about MS Office programs, and retail software.
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $18.00 - $21.00 + Bonus + Benefits. Pay may vary depending on job-related knowledge, skills, and experience.

Benefit Summary_Part Time

PUMA supports over 21,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.