Retail Supervisor - Part Time (Great Lakes)

PUMA Group; Auburn Hills (MI); On-site; USD 24,796 - 28,929; Part time

Benefits offered by this job

Bonus

Benefits

Job summary

A global sporting goods company located in Auburn Hills, Michigan is seeking a motivated candidate for a retail position. This role focuses on delivering high standards of customer experience while meeting sales and profitability targets. The ideal candidate will have 1-2 years of experience in customer service, strong communication skills, and the ability to work non-traditional hours. Offering a competitive salary range of $18.00 - $21.00 plus bonuses and benefits, this position is perfect for someone eager to contribute to a team environment.

Qualifications

• 1 – 2 years’ experience in a customer service-oriented retail environment.
• Ability to reason through complex issues.
• Strong team player and excellent communication skills.

Responsibilities

• Provide high standards of customer experience according to brand values.
• Ensure store meets sales, KPIs, and profitability goals.
• Control payroll to maintain profitability while providing excellent service.
• Manage merchandise opportunities with Store Manager.
• Handle incoming and outgoing merchandise.

Skills

Customer service experience

Team player

Excellent communication skills

Basic MS Office skills

Ability to lift/carry up to 30 pounds

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

YOUR TALENT

• 1 – 2 years’ experience in a customer service-oriented retail environment,
• Demonstrated ability to reason through complex issues,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software,
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $18.00 - $21.00 + Bonus + Benefits

Benefit Summary_Part Time

Pay may vary depending on job-related knowledge, skills, and experience

PUMA supports over 21,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.