Retail Supervisor - Part Time (Mebane)

PUMA North America, Inc.; Mebane (NC); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA North America, Inc. in Mebane, NC is seeking a store associate to deliver exceptional customer service and drive sales in a dynamic retail setting. You will support merchandise flow, assist leadership, and uphold brand standards while engaging with customers throughout shifts.

The role requires 1–2 years in customer‑service retail, strong communication, and a readiness to learn quickly. You may work weekends/evenings and lift up to 30 pounds as part of daily duties and responsibilities.

Qualifications

• 1–2 years of experience in a customer-service oriented retail environment.
• Demonstrated ability to reason through complex issues.
• Strong team player.
• Excellent communication skills.
• Ability to learn quickly.
• Computer skills, basic know‑how with MS Office programs and retail software.
• Constantly walk and move about the store.
• Ability to lift, carry or push/pull up to 30 pounds regularly.

Responsibilities

• Provide consistently high standards of customer experience within the store in accordance with PUMA’s Brand Values and service standards.
• Ensure the store consistently achieves or exceeds sales, KPIs and profitability goals through effective use of short‑ and long‑term planning, expense control, sales and service.
• Control payroll to maintain a highly profitable location while delivering the highest levels of service to customers.
• Manage and communicate merchandise opportunities to the Store and/or Assistant Store Manager.
• Handle and process incoming and outgoing merchandise.
• Comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Maintain a safe, healthy and compliant working and shopping environment.
• Work non‑traditional hours, including weekends, evenings and holidays; overtime may be required.

Skills

Customer service

Communication

Teamwork

Learning agility

MS Office

Retail software

Physical stamina

Tools

MS Office

Retail software

Job description

Responsibilities

• Provide consistently high standards of customer experience within the store in accordance with PUMA’s Brand Values and service standards.
• Ensure the store consistently achieves or exceeds sales, KPIs and profitability goals through effective use of short‑ and long‑term planning, expense control, sales and service.
• Control payroll to maintain a highly profitable location while delivering the highest levels of service to customers.
• Manage and communicate merchandise opportunities to the Store and/or Assistant Store Manager.
• Handle and process incoming and outgoing merchandise.
• Comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Maintain a safe, healthy and compliant working and shopping environment.
• Work non‑traditional hours, including weekends, evenings and holidays; overtime may be required.

Qualifications

• 1–2 years of experience in a customer‑service oriented retail environment.
• Demonstrated ability to reason through complex issues.
• Strong team player.
• Excellent communication skills.
• Ability to learn quickly.
• Computer skills, basic know‑how with MS Office programs and retail software.
• Constantly walk and move about the store.
• Use of speaking, hearing, near and far acuity, depth perception and field of vision.
• Ability to lift, carry or push/pull up to 30 pounds regularly.

Base Pay: $18.00–$21.00 per hour + Bonus + Benefits.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran‑status, or any other characteristic protected by applicable federal, state or local law.