Retail Supervisor, Part Time - Avon Marketplace

Gap Inc.; Avon (IN); On-site; USD 28,000 - 40,000; Full time

Job summary

Gap Inc. is seeking a motivated individual to support our store leadership team in Avon, Indiana. In this role, you'll lead by example, ensuring exceptional customer experiences while supporting various store functions. The ideal candidate is flexible, proactive, and passionate about providing excellent service.

Qualifications

• Ability to work a flexible schedule including holidays and weekends.
• Interest in continuous improvement and personal growth.
• Ability to lift 30 pounds and maneuver around the store.

Responsibilities

• Support the leadership team by performing functional tasks.
• Role model customer service behaviors and maintain a positive work environment.
• Collaborate with employees to complete tasks efficiently and support store operations.

Skills

Communication

Customer Engagement

Team Collaboration

Flexibility

Sales Expertise

Job description

About the Role

In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. Your focus will be on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience.

What You'll Do

1. Consistently treat all customers and employees with respect and contribute to a positive work environment.
2. Promote customer loyalty by educating customers about our loyalty programs.
3. Become an expert of the brand's selling behaviors by role modeling these behaviors with every customer, providing an exceptional customer experience.
4. Support sales leaders during non-peak hours, focusing on the customer.
5. Collaborate effectively with employees to ensure work tasks are completed in a timely and efficient manner.
6. Build and share expertise in the product lifecycle.
7. Support the completion of work before or after store hours, including opening and closing checklists.
8. Leverage omni-channel strategies to deliver a frictionless customer experience.
9. Ensure all compliance standards are met.

Who You Are

1. You embody Gap Inc’s Purpose, Mission, Vision, Values, and Behaviors.
2. Provide clear and direct communication of expectations.
3. Utilize technology effectively to engage with customers and team to meet goals.
4. Demonstrate interest and initiative towards continuous improvement and growth.
5. Are willing to work a flexible schedule, including holidays, evenings, overnights, and weekends.
6. Can maneuver around the sales floor, stockroom, and office, and lift up to 30 pounds.