Retail Supervisor in Training (New Store)

UNIQLO; Columbia (MD); On-site; Full time

Job summary

UNIQLO is seeking a Supervisor-In-Training for its new Maryland location. This position offers the opportunity to lead a team, ensuring high customer service standards while supervising daily operations. Full-time candidates will benefit from comprehensive medical and vacation packages, alongside a 30% employee merchandise discount.

Benefits

Medical, Dental, and Vision Insurance

401K with Employer Matching

30% Employee Merchandise Discount

Paid Vacation and Sick Leave

Commuter Benefits

Qualifications

• Strong communication skills and ability to train team.
• Ability to calculate discounts and work flexible hours.
• Strong physical capabilities for store operations.

Responsibilities

• Motivates team to exceed sales goals.
• Supervises store coverage and operational standards.
• Trains staff on store policies and product knowledge.

Skills

Team Leadership

Customer Service

Communication

Time Management

Education

High School Diploma or GED

Bachelor's Degree preferred

Job description

Job Description

Starting Salary : $20.50/ hour

Join our grand opening team for our newest Maryland location this September at Mall in Columbia!

Reporting to the Store Manager, the Supervisor-In-Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department or zone exceed customer expectations. Additionally, they are responsible to help train, oversee and develop Sales Associates on store standards.

Key Responsibilities:
* Motivates their team to meet and exceed sales goals
* Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules
* Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met
* Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases
* Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones
* Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs
* Assists management to identify issues in the store
* Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers
* Follows all company policy and procedures & notifies management of any infractions
* Assists with special projects as assigned by management.

Requirements:
* High School Diploma or GED, Bachelor's Degree preferred

* Ability to train and develop a team with strong communication skills
* Ability to calculate figures and amounts such as discounts and percentages
* Ability to work a flexible schedule that meets the business needs, including evenings and weekends
* Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds
*Ability to effectively maneuver around sales floor and stockroom including: repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing

Full Time Availability Requirements:
* Average 32 hours or more per week based on business needs

* Open availability on weekends (religious exemptions considered)
* Limited to two restrictions on availability on weekdays (Mon-Fri)

Benefits:

Full-Time, hourly position: The Company provides:

• Medical, Dental, Vision, Life & ADD, Short and Long Term Disability
• Flexible spending and commuter benefits accounts
• 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date;
• 8 days of paid holidays and 1.5 times the employee’s regular rate for all hours worked on stated holidays
• 401K (with employer matching)
• 30% Employee Merchandise Discount
• Commuter benefits
  

Part-Time, hourly position: The Company provides:

• Commuter benefits accounts
• Sick leave per calendar year, earned under MD PSSL
• 1.5 times the employee’s regular rate for all hours worked on stated holidays
• 401K (with employer matching)
• 30% Employee Merchandise Discount

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.