Retail Supervisor in Training Full Time- (New Store)

UNIQLO; Newark (DE); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as a Supervisor-In-Training at a leading retail brand, where your role will be pivotal in setting the standard for exceptional customer service. In this full-time position, you will lead and inspire Sales Associates, ensuring they exceed customer expectations while maintaining high operational standards. With a focus on training and development, you will help shape a team that operates effectively and efficiently. This is an exciting opportunity to grow in a supportive environment that values your contributions and offers a comprehensive benefits package, including medical, dental, and generous paid time off. If you're passionate about retail and customer service, this role is perfect for you.

Benefits

Medical, Dental, Vision Insurance

401K with employer matching

15 days of paid vacation

9 days of sick leave

8 paid holidays

Flexible spending accounts

Commuter benefits

Qualifications

• Strong leadership skills to motivate and train Sales Associates.
• Ability to meet and exceed sales goals while maintaining operational standards.

Responsibilities

• Motivate team to exceed sales goals and manage inventory effectively.
• Train and develop Sales Associates on store standards and customer service.

Skills

Customer Service

Team Leadership

Sales Management

Training and Development

Education

High School Diploma or equivalent

Bachelor's degree (preferred)

Job description

Starting salary: $18.00/hour

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

Position Overview:

Reporting to the Store Manager, the Supervisor-In-Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department or zone exceed customer expectations. Additionally, they are responsible to help train, oversee and develop Sales Associates on store standards.

Key Responsibilities:

1. Motivates their team to meet and exceed sales goals
2. Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules
3. Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met
4. Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases
5. Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones
6. Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs
7. Assists management to identify issues in the store
8. Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers
9. Follows all company policy and procedures & notifies management of any infractions
10. Assists with special projects as assigned by management

Benefits:

Full-Time, hourly position: The Company provides:

• Medical, Dental, Vision, Life & ADD, Short and Long Term Disability
• Flexible spending and commuter benefits accounts
• 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date;
• 8 days of paid holidays and 1.5 times the employee’s regular rate for all hours worked on stated holidays
• 401K (with employer matching);

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.