Retail Supervisor in Training (Full Time)

UNIQLO; Boston (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

UNIQLO Boston seeks a store leader to motivate a team, uphold service standards, and drive sales. You will supervise the floor, train staff on fitting room and cash wrap, and ensure accurate inventory, cash handling, and visuals on the sales floor.

The role requires a high school diploma or GED, strong communication skills, and flexibility to work evenings and weekends. The position offers growth opportunities within a fast-paced retail environment.

Qualifications

• High School Diploma or GED required; bachelor's degree preferred.
• Ability to train and develop a team with strong communication skills.
• Ability to calculate discounts and percentages accurately.
• Flexible schedule including evenings and weekends.

Responsibilities

• Motivates team to meet and exceed sales goals.
• Supervises floor coverage during peak times per daily schedules.
• Maintains brand standards: visuals, cleanliness, cash and inventory control.
• Ensures service standards and phrases are applied in customer interactions.
• Trains team on fitting room and cash wrap; assists when needed.
• Manages inventory representation and replenishment on the floor.
• Identifies store issues in collaboration with management.
• Trains on product knowledge and communicates it to customers.
• Follows all policies and notifies management of infractions.
• Assists with special projects as assigned.

Skills

Team training

Communication skills

Cash handling

Inventory management

Sales orientation

Education

High School Diploma or GED

Bachelor’s Degree preferred

Job description

Position Overview:

Starting salary : $21.00 / hour

Key Responsibilities:

• Motivates their team to meet and exceed sales goals
• Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules
• Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met
• Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases
• Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones
• Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs
• Assists management to identify issues in the store
• Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers
• Follows all company policy and procedures & notifies management of any infractions
• Assists with special projects as assigned by management

Requirements:

• High School Diploma or GED, Bachelor’s Degree preferred
• Ability to train and develop a team with strong communication skills
• Ability to calculate figures and amounts such as discounts and percentages
• Ability to work a flexible schedule that meets the business needs, including evenings and weekends

Full time requirements:

• Average 32 or more hours per week based on business seasonality (Peak season: September - December).
• Restrictions on availability are limited to three (3) days with only one (1) restriction permitted Friday-Sunday (religious exemptions will be considered).
• Of the three (3) restrictions permitted at least one (1) restriction must be time-based (e.g., “not available before 3:00 p.m.”)
• Full-time employees are permitted only two (2) days off per week.

• Both days off must be within the same workweek (Monday – Sunday).
• All full-time employees must be available for a minimum of a 5-day workweek.

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.