Retail Supervisor-GREENWOOD PARK MALL

Bath & Body Works, Inc.; Greenwood (IN); On-site; USD 57,000 - 81,000; Full time

Job summary

An established industry player is seeking a Retail Supervisor to join their dynamic team at Greenwood Park Mall. This role offers the opportunity to lead a team of passionate associates, enhance customer experiences, and drive sales growth. You'll partner with the Store Manager to develop talent and create a vibrant store atmosphere. With a commitment to employee development and community engagement, this company provides a supportive environment where you can thrive. Join us in delivering exceptional service and making a positive impact in the retail space!

Benefits

Daily or Weekly Pay

Tuition-Free Benefits

40% Merchandise Discount

Free Products

Mental Health Support

Paid Time Off

Family Benefits

Qualifications

• Proven experience in sales and customer service.
• Ability to coach and motivate team members effectively.

Responsibilities

• Lead and develop associates to enhance customer experiences.
• Provide feedback and recommendations to improve performance.
• Manage daily operations and ensure adherence to policies.

Skills

Sales Leadership

Customer Service

Coaching

Communication

Education

High School Diploma or GED

Job description

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Description

• Career Development
• Daily or Weekly Pay
• Tuition-Free Benefits
• Fun Stores
• Free Product
• 40% Discount

At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.

Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors and thrive on the connections we make with our customers. As Supervisor, you will enjoy the opportunity to work in partnership with the Store manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works.

Responsibilities

1. Responsible for leadership tasks as delegated by the store manager
2. Provide individual and team performance feedback and recommendations to managers
3. Train, coach, reward and motivate associates to improve selling and the customer experience
4. Reinforce selling expectations, performance, results and accountability with all associates
5. Lead and model selling and customer experience standards
6. Set the direction and goals for the day/shift when associates arrive for work
7. Build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail information
8. Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpretation/dissemination of company directives
9. Act as the manager on duty when scheduled to support customer service, work with vendors, or address maintenance issues
10. Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
11. Maintain policies and procedures

Qualifications

1. Proven experience delivering sales results
2. Ability to effectively communicate and foster a customer-focused selling culture
3. Ability to provide effective, in-the-moment coaching to associates
4. Available for varied weekly shifts including weekend, closing and peak periods
5. Prior experience in a supervisory role, preferably in a retail setting

Education

• High School Diploma or GED Certificate

Core Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

• On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it … daily, weekly or whenever a need arises.
• Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
• 40% merchandise discount and free product that encourages you to come back to your senses!
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates.
• Opportunity for paid time off and additional family benefits including paid maternity and parental leave.

Visit bbwbenefits.com for more details

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.

We are an equal opportunity employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

Application window will close when all role(s) are filled.

Category: Store: Management

Seniority level

• Associate

Employment type

• Full-time

Job function

• Training, Management, and Customer Service

Industries

• Retail and Manufacturing

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