Security Site Supervisor - Unarmed

Allied Universal; Overland Park (KS); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in security services is seeking a dedicated Security Site Supervisor to oversee and coordinate quality services at a key location. This role involves supervising site staff, ensuring exceptional customer service, and acting as a liaison between clients and security personnel. The ideal candidate will have strong communication and interpersonal skills, along with the ability to manage crisis situations effectively. Join a dynamic and inclusive workplace where your contributions will make a significant impact on the safety and satisfaction of clients and communities. This is a rewarding opportunity to grow your career in a supportive environment.

Benefits

Medical coverage

Dental coverage

Vision coverage

Life insurance

Retirement plan

Employee assistance programs

Company discounts

Qualifications

• Must be at least 21 years old with a high school diploma.
• Intermediate computer skills to operate technology at client sites.

Responsibilities

• Supervise and coordinate quality services to assigned customers.
• Act as a liaison between customers, Operation Managers, and security officers.

Skills

Effective communication skills

Customer service skills

Interpersonal skills

Crisis management

Problem-solving skills

Education

High school diploma or equivalent

Tools

Scheduling and billing software

Wireless technology

Job description

Allied Universal, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Allied Universal Services is seeking the position of a Security Site Supervisor.

Location: Oak Park Mall

Salary: $21.00 / Hour

The Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Security Site Supervisor will act as a liaison between customers, Operation Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.

QUALIFICATIONS/REQUIREMENTS:

1. Be at least 21 years of age with high school diploma or equivalent
2. Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
3. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
4. As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
5. Display exceptional customer service and communication skills
6. Have intermediate computer skills to operate innovative, wireless technology at client specific sites
7. Ability to handle crisis situations at the client site, calmly and efficiently
8. Capably utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
9. Enforce Contract Standards
10. Administers site safety programs outlining site-specific hazards for security officers including vehicle/driving safety as appropriate to corporate procedures
11. Prepared to participate in unemployment hearings
12. Enforces Allied Universal’s policies as outlined in the handbooks and executive memos
13. Able to work in various environments such as cold weather, rain/snow or heat
14. Occasionally lift or carry up to 40 pounds
15. Climb stairs, ramps, or ladders occasionally during shift
16. Stand or walk on various surfaces for long periods of time

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Job ID: 2025-1350314

Location: United States-Kansas-Overland Park

Job Category: Security Supervisor, Security Officer