Retail Supervisor - Full Time (Dolphin Mall)

PUMA Group; Miami (NM); On-site; USD 28,929 - 33,062; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA Group in Miami, New Mexico is seeking a dedicated Retail Associate to ensure high standards of customer experience and achieve sales goals. Responsibilities include training staff, managing inventory, and providing exceptional service in a fast-paced environment.

The ideal candidate will have 1-2 years of retail experience and strong communication skills. The position offers a competitive pay range, bonuses, and benefits. A commitment to equality and a harassment-free workplace is a core value at PUMA.

Qualifications

• 1 – 2 years' experience in a customer service-oriented retail environment.
• Ability to exceed sales goals and reason through complex issues.
• Strong team player with excellent communication skills.

Responsibilities

• Provide high standards of customer experience within the Store.
• Ensure the Store achieves or exceeds sales, KPIs, and profitability goals.
• Assist in recruitment, training, and development of employees.

Skills

Customer service orientation

Sales goal achievement

Excellent communication

Team player

Tools

MS Office

Retail software

Job description

Overview

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.

Your Mission

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts
• Responsible for handling and processing incoming and outgoing merchandise
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

Your Talent

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs, and retail software
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly

Compensation & Benefits

The base pay for this position is $21.00 - $24.00 + Bonus + Benefits. Pay may vary depending on job-related knowledge, skills, and experience.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA is an Equal Employment Opportunity (EEO) employer. This policy prohibits discrimination and harassment of any type and affords equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.