Retail Sales Supervisor (Westgate, AZ)

PUMA Group; Glendale (AZ); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA Group is seeking a store associate to provide outstanding customer service in our Glendale, AZ location. You will support sales, merchandising, and daily operations while upholding PUMA’s brand values and service standards.

The role requires 1–2 years in retail, strong communication, and the ability to work non-traditional hours. Base pay is competitive with benefits and bonus opportunities.

Qualifications

• 1–2 years in a customer service retail role (apparel/footwear preferred).
• Proven ability to exceed sales goals and communicate to groups.
• Strong team player with excellent communication.
• Fast learner with basic MS Office and retail software skills.
• Physical ability to lift/carry up to 30 pounds regularly.

Responsibilities

• Deliver consistently high standards of customer experience in the store.
• Help the Store Manager with recruitment, training, and development of staff.
• Assist with payroll control and scheduling to maintain profitability.
• Communicate merchandise opportunities to Store leadership.
• Achieve inventory and shrink goals; manage counts.
• Handle incoming/outgoing merchandise; comply with policies.
• Maintain a safe, healthy, and compliant working and shopping environment.
• Work non-traditional hours including weekends and holidays.

Skills

Retail experience

Sales orientation

Team collaboration

Communication skills

Learning agility

Physical ability

Tools

MS Office

Retail software

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.

YOUR MISSION:

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

YOUR TALENT:

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear),
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $21.15-$24.15 + Bonus + Benefits

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.