Retail Supervisor: Fast-Paced Guest Experience Lead

Prairie Band LLC; Kansas; On-site; USD 32,000 - 42,000; Full time

Job summary

Prairie Band One Stop is seeking a Retail Supervisor in Holton, KS to oversee daily retail operations and support the Store Manager with scheduling and training. The role requires coordinating shifts, ensuring accurate cash handling, and delivering exceptional guest service.

Ideal candidates have supervisory retail experience, a high school diploma or equivalent, and the ability to work under pressure while maintaining accuracy and friendly service.

Qualifications

• 2+ years of supervisory experience in retail.
• 2-year degree preferred, high school diploma or equivalent required.
• 6 months of prior sales, cashier, or money handling experience preferred.
• Background check and pre-employment drug screening.
• Ability to work under pressure while providing excellent guest service.
• Excellent organizational skills, time management, and punctuality are essential.
• Valid driver’s license and insurable.
• Reliable transportation and ability to work even in inclement weather.
• Ability to work independently and as a team member.
• Must read, write, and speak English.

Responsibilities

• Oversee daily activities of retail attendants and cover shifts as needed.
• Operate cash register and handle cash/credit transactions during shifts.
• Adjust schedules or pick up hours to meet business demands.
• Provide speedy service and attentive guest care to ensure satisfaction.
• Maintain inventory and stock merchandise during shifts.
• Protect company assets and adhere to policies.
• Assist Store Manager with training, recruitment, and scheduling.
• Handle customer questions professionally and timely; ensure guest satisfaction.
• Complete and submit weekly reports; perform other duties as assigned.

Skills

Supervisory experience

Customer service

Time management

Punctuality

Cash handling

Education

High school diploma or equivalent

Job description

Prairie Band One Stop is seeking a Retail Supervisor in Holton, KS to oversee daily retail operations and support the Store Manager with scheduling and training. The role requires coordinating shifts, ensuring accurate cash handling, and delivering exceptional guest service.

Ideal candidates have supervisory retail experience, a high school diploma or equivalent, and the ability to work under pressure while maintaining accuracy and friendly service.